Privacy Policy

Effective Date: February 26, 2025

Last Updated: March 7, 2025

Revado Software Solutions LLC ("Company," "Revado," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Revado software and related services ("Services").

1. Information We Collect

We collect the following types of information:

1.1 Account & User Information

When you register for our Services, we collect:

• Name
• Email address
• Business name (if applicable)
• Login credentials

1.2 User-Generated Content

Our Services allow you to enter and store lessons learned and related content. This information is only visible to users within your organization.

1.3 Payment Information

We do not store or process payment details directly. When making a purchase, your billing address and payment details are securely processed by Stripe, our third-party payment provider.

1.4 Automatic Data Collection

We may collect certain information automatically, including:

• IP address
• Browser type and device information
• Login timestamps
• Usage data to improve functionality

2. How We Use Your Information (Legal Basis for Processing)

Under the GDPR, we must have a legal basis for processing your personal data. We use your information for:

• Contractual necessity – To provide and maintain the Services.
• Legitimate interest – To secure accounts and prevent fraud.
• Consent – For analytics and marketing cookies (opt-in required).
• Legal obligation – To comply with applicable laws.

3. User Rights Under GDPR & CCPA

Depending on your location, you have the following rights regarding your data:

3.1 GDPR Rights (EU Users)

• Right to Access – Request a copy of your data.
• Right to Rectification – Request corrections to inaccurate data.
• Right to Erasure – Request deletion of your data (excluding necessary account-related data).
• Right to Restrict Processing – Limit how we use your data.
• Right to Data Portability – Obtain your data in a portable format.

3.2 CCPA Rights (California Users)

• Right to Know – Request details on what personal data we collect and how we use it.
• Right to Delete – Request deletion of your personal data.
• Right to Opt-Out – Decline the sale or sharing of your personal data.

4. Cookies & Tracking

We use cookies to enhance your experience on our platform. You have the option to manage your cookie preferences.

4.1 Essential Cookies

These are required for login authentication, session management, and security. These cannot be disabled.

4.2 Analytics & Marketing Cookies (User Consent Required)

We use optional cookies that require your explicit consent:

• Analytics Cookies: Help us analyze how users interact with our platform.
• Marketing Cookies: Enable retargeting and promotional campaigns.

You can adjust your cookie settings anytime by clicking "Manage Cookies" in your account settings.

5. Third-Party Sharing

We do not sell your personal data. However, we share data with third parties under specific circumstances:

• Payment processing via Stripe
• Website analytics (only if analytics cookies are enabled)
• Marketing campaigns (only if marketing cookies are enabled)
• Legal compliance or law enforcement requests

6. Do Not Track (DNT) Policy

Some browsers allow users to send a "Do Not Track" (DNT) signal. We do not respond to DNT signals at this time, but you may manage cookie preferences manually in your account settings.

7. Changes to This Privacy Policy

7.1 Updates & Modifications – We reserve the right to update, modify, or replace this Privacy Policy at any time.

7.2 Notification of Changes – If we make significant changes, we will notify users through one or more of the following methods:

• Sending an email notification to the registered email address.
• Displaying a notice in the user dashboard or login screen.
• Updating the "Last Updated" date at the top of this Privacy Policy.

7.3 User Agreement to Changes – By continuing to use our Services after an update, you agree to the revised Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Revado Software Solutions LLC
7901 4th St N Ste 300
St. Petersburg, FL 33702
Email: help@gorevado.com